Patient Complaints

As a CIHQ-accredited organization, we are committed to providing the highest quality of care and patient safety. Patients, or their representatives, have the right to file a complaint with the Center for Improvement in Healthcare Quality (CIHQ) regarding any concerns about quality of care or patient safety. You are not required to notify our organization before filing a complaint.

Contact Methods for CIHQ

Online:
Visit the CIHQ complaint form at: https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer

Phone:
512-661-2813